New Settlers Family and Community Trust — Social Services Charity in Auckland

New Settlers Family and Community Trust is a Charitable Trust charity in the Social Services sector, based in Auckland, Auckland. Annual revenue: $0.9M NZD. Financial data as at March 2026.

Mission: NFACT provides flexible, culturally and linguistically appropriate services for refugees and people from refugee-like backgrounds, such as asylum-seekers, convention refugees, and people under the family reunification category or those with particular emergency visas, so that they are able to manage and overcome the social and mental barriers to resettlement. This includes, as much as possible, services “by refugees for refugees”.

Registration Number
CC57453
Charity Type
Charitable Trust
Registration Date
2019-10-13
Status
Active
Sector
Social Services
Location
Auckland, Auckland
Email
shalini@nfact.co.nz
Data as at
March 2026

Beneficiaries: Migrants / refugees

Financial Summary

Total Revenue
$0.9M NZD
Total Expenses
$1.1M NZD
Total Assets
$1.2M NZD
Net Assets
$0.9M NZD
Reserve Months
0.0 months of operating expenses
Staff Count
22
Financial Year End
2026-03-31

Financial History

YearRevenueExpensesNet Assets
2026$0.9M$1.1M$0.9M
2025$1.5M$1.5M$1.0M
2024$1.7M$1.2M$1.0M
2023$1.0M$1.0M$0.4M
2022$0.5M$0.3M$0.4M
2021$0.2M$0.1M$0.1M
2020$0.0M$0.0M-

Board Members and Officers

Current Officers (5)

NameRoleAppointed
Miriam MasoeMember, Board of Trustees2024-03-22
Eleanor HolroydChair2023-02-23
Suresh RajanMember, Board of Trustees2019-10-12
Sabrina ZoutenbierMember, Board of Trustees2019-09-14
Arif SaeidMember, Board of Trustees2019-05-04

Former Officers (7)

  • Ronan Payinda — Member, Board of Trustees (departed 2026-01-01)
  • Miriam Gabriel — Member, Board of Trustees (departed 2024-03-22)
  • Helen Tua — Member, Board of Trustees (departed 2022-12-14)
  • Jack Zoutenbier — Interim Chairperson (departed 2023-05-26)
  • Miles Shepheard — Treasurer, Board of Trustees (departed 2021-10-16)
  • Hans Everts — Chairperson, Board of Trustees (departed 2021-11-09)
  • Rachel Bryce — Member, Board of Trustees (departed 2021-10-16)

Funding Sources

  • Foundation North — $190,000
  • Foundation North — $150,000
  • Foundation North — $150,000
  • Foundation North — $132,000
  • Foundation North — $22,000
  • Foundation North — $18,000

Similar Charities in Social Services

Social ServicesCharitable Trust

New Settlers Family and Community Trust

CC57453Auckland, AucklandRegistered 13 Oct 2019
Data updated: 1 Nov 2026
Financials7mo agoRating1mo ago

Financial data as at March 2026. Sourced from Charities Services register.

NR
Not rated — Summary-form filing — not enough detail to grade

XRB Tier 3 lets smaller charities (total expenses of $5M or less; $2M for periods ending before 28 March 2024) file a simple-format performance report instead of full PBE standards. The return reports totals but not the program/administration split or the line-item detail our template needs. No red flags were detected in what was filed, and revenue is below our $2M rating threshold. (Whether the accounts must be audited is a separate Charities Act test: audit from $1.1M of operating expenditure, review from $550K.) A letter grade is withheld rather than assigning one that would be driven by the template-fit, not the charity's operations. The charity's filed figures are shown above, and any structural concerns a donor would want to look at are surfaced separately. (v3.3 — set at the pre-2024 Tier 3 ceiling; matches Charity Navigator and CharityWatch US practice.)

How ratings work →

Reasons to look carefully (1)

These structural observations are drawn from public data and are worth considering before a donation. They are not allegations of wrongdoing, and they don’t affect the charity’s letter grade.

  • Government-funding concentration
    82% of latest-year revenue came from government grants — single-stream dependency

Each signal is a data-driven observation, not a judgement. They fire automatically from the figures filed with Charities Services. A charity can address any of these by filing fuller disclosure or updating its officer register. Methodology: /about/methodology/concern-signals.

Revenue

$930.2K

Expenses

$1.1M

Assets

$1.2M

Staff

22

Financial data from Charities Services annual return (FY2026). Ratings calculated using CharityData v3.1.1 methodology.

About

Mission

NFACT provides flexible, culturally and linguistically appropriate services for refugees and people from refugee-like backgrounds, such as asylum-seekers, convention refugees, and people under the family reunification category or those with particular emergency visas, so that they are able to manage and overcome the social and mental barriers to resettlement. This includes, as much as possible, services “by refugees for refugees”.

Who We Serve

Beneficiaries
Migrants / refugees

Key Statistics

Annual Revenue
$930.2K
Total Expenses
$1.1M
Net Assets
$923.2K
Staff
22
employees

Financial Trends

Financial Trends (7 Years)

Revenue Breakdown

Expense Breakdown

API Data

Based on annual return data. Detailed program/admin breakdown not available.

Financial Health Dashboard

Cents to the Cause
100c
For every $1 spent, 100c reaches programs
Strong
Sustainability
6mo
Could operate 6 months with zero revenue
Healthy
Fundraising Cost
-
No fundraising data
No data

Based on latest annual return data. Metrics are calculated from reported financial data and may not reflect the full picture. View methodology

Revenue Diversification

51
Score /100
Concentrated
HHI: 4,880
Government Grants61.3%
Other33.2%
Investment Income4.3%
Donations1.2%

HHI (Herfindahl–Hirschman Index) measures concentration across 6 income categories. Lower HHI = more diversified. Score above 60 indicates healthy diversification.

Peer Comparison

Ranked against 169 peers · Social Services · $100K – $1M

Rating Score
0
#31/170
Revenue
$930K
#4/170
Reserve Months
0.0
#1/170
Surplus
$-143K
#160/170
Staff Cost %
69%
#170/170

Peers are charities in the same sector and revenue size band. Rankings are based on the latest available data.

Rating

Score: /100
Financial
0
Governance
30
Transparency
65
View Full Score Breakdown

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Latest Audit

FY2025
Clean
4 years of audit history

Contact Details

Address
Auckland, Auckland

Registration

Registration NumberCC57453
Entity TypeCharitable Trust
Registered13 Oct 2019
StatusRegistered

Companies Office

StatusRegistered
Entity TypeCharitable Trust
Incorporated11 Apr 2019
Registered office
14 Erson Avenue, Royal Oak, Auckland

Sector & Activities

Primary Sector
Social Services
Activities
Provides services (e.g. care / counselling)

Data sourced from Charities Services register and publicly available annual returns. Our datasets may not be complete. Automated analysis can produce errors. Scores are calculated using disclosed methodology and are analytical tools, not investment ratings or recommendations. If you believe any data on this page is incorrect, please contact us at hello@charitydata.co.nz. For informational purposes only. Not investment advice.