Citizens Advice Bureau New Zealand Incorporated — Social Services Charity in Wellington

Citizens Advice Bureau New Zealand Incorporated is a Trust charity in the Social Services sector, based in Wellington, Wellington. This organisation also provides funding to other charities. CharityData rates this charity A- (89.5/100). Annual revenue: $4.0M NZD. Financial data as at June 2025.

Mission: The aims of CABNZ are: • To ensure that individuals do not suffer through ignorance of their rights and responsibilities, or of the services available; or through an inability to express their needs effectively. Me noho mataara kia kaua te tangata e mate i tōna kore mōhio ki ngā āhuatanga e āhei atu ana ia, ki ngā mahi rānei e tika ana kia mahia e ia, ki ngā ratonga rānei e āhei atu ana ia; i te kore rānei e āhei ki te whakaputu i ōna hiahia kia mārama mai ai te tangata. • To exert a responsible influence on the development of social policies and services, both locally and nationally. Kia tino whai wāhi atu ki te auahatanga o ngā kaupapa-ā-iwi me ngā ratonga ā-rohe, puta noa hoki i te motu. CABNZ therefore provides free to all individuals an impartial and confidential service of information, guidance and support, and makes responsible use of the experience so gained.

Registration Number
CC24323
Charity Type
Trust
Registration Date
2008-05-13
Status
Active
CharityData Rating
A- (89.5/100)
Sector
Social Services
Location
Wellington, Wellington
Email
admin@cab.org.nz
Funder Status
Grant-making charity (iwi_trust)
Data as at
June 2025

Beneficiaries: General public

Financial Summary

Total Revenue
$4.0M NZD
Total Expenses
$3.5M NZD
Total Assets
$2.2M NZD
Net Assets
$1.8M NZD
Reserve Months
6.7 months of operating expenses
Staff Count
21
Volunteers
0
Financial Year End
2025-06-30

Financial History

YearRevenueExpensesNet Assets
2025$4.0M$3.5M$1.8M
2024$2.6M$2.5M$1.3M
2023$2.3M$2.5M$1.3M
2022$2.5M$2.4M$1.4M
2021$2.6M$2.3M$1.3M
2020$2.2M$2.1M$1.0M
2019$2.6M$2.6M$0.9M
2018$2.8M$2.8M$0.9M
2017$2.7M$2.8M$0.9M
2016$3.0M$2.8M$1.0M

CharityData Rating

Overall Grade
A-
Overall Score
89.5/100
Financial Score
100
Governance Score
65
Transparency Score
85

Board Members and Officers

Current Officers (0)

NameRoleAppointed

Former Officers (50)

  • Rosemarie Kornas — Trustee
  • Shirley Pepene — Board Member With Whakapapa Māori
  • Ian James — Trustee
  • Amanda Mulqueen — Trustee
  • Susan McKinnon — Trustee
  • Philip Smith — Trustee (departed 2023-11-07)
  • Sue Shotter — Trustee (departed 2024-06-21)
  • Shirley Trumper — Trustee
  • Noel Matthews — Trustee
  • Linda Hodge — Trustee
  • Andrew Hubbard — Deputy Chief Executive
  • Peter Taylor — Trustee (departed 2023-05-05)
  • Neil Lancaster — Trustee
  • Raewyn Polglase — Trustee
  • Don Cowie — Trustee (departed 2025-11-06)
  • Donald Cowie — Trustee (departed 2025-11-06)
  • Michael Regan — Trustee (departed 2019-10-15)
  • Patricia Pera — Trustee (departed 2025-11-06)
  • Ronald Mottram — Trustee (departed 2019-01-31)
  • Martina Mckevitt — Trustee (departed 2021-11-24)

Executive Compensation

NameRoleCompensationYear
Key Management Personnel (aggregate)Chief Executive and Senior Managers$996,8022025
Board/Trustees (unpaid)Board Members$02025

Service Providers

  • Moore Markhams

Similar Charities in Social Services

FunderSocial ServicesTrustIwi Trust

Citizens Advice Bureau New Zealand Incorporated

CC24323Wellington, WellingtonRegistered 13 May 2008
Data updated: 3 days ago
Financials30 Jun 2025Rating2d ago

Financial data as at June 2025. Sourced from Charities Services register.

A-
90/100
Financial
100
Governance
65
Transparency
85

Reasons to look carefully (1)

These structural observations are drawn from public data and are worth considering before a donation. They are not allegations of wrongdoing, and they don’t affect the charity’s letter grade.

  • No chair recorded on the register
    No chair or presiding role is recorded in the register for this board of 12. The Charities Register does not require one to be identified, so this is a gap in the public record rather than a finding about the board.

Each signal is a data-driven observation, not a judgement. They fire automatically from the figures filed with Charities Services. A charity can address any of these by filing fuller disclosure or updating its officer register. Methodology: /about/methodology/concern-signals.

Revenue

$4.0M

Expenses

$3.5M

Assets

$2.2M

Staff

21

Financial data from Charities Services annual return (FY2025). Ratings calculated using CharityData v3.1.1 methodology.

Funder Profile

Grantmaker

This organisation makes grants or donations to other charities and organisations.

Funding Sectors
Social ServicesArts & Culture
Beneficiaries
Māori
Geographic Focus
Nationwide

About

Mission

The aims of CABNZ are: • To ensure that individuals do not suffer through ignorance of their rights and responsibilities, or of the services available; or through an inability to express their needs effectively. Me noho mataara kia kaua te tangata e mate i tōna kore mōhio ki ngā āhuatanga e āhei atu ana ia, ki ngā mahi rānei e tika ana kia mahia e ia, ki ngā ratonga rānei e āhei atu ana ia; i te kore rānei e āhei ki te whakaputu i ōna hiahia kia mārama mai ai te tangata. • To exert a responsible influence on the development of social policies and services, both locally and nationally. Kia tino whai wāhi atu ki te auahatanga o ngā kaupapa-ā-iwi me ngā ratonga ā-rohe, puta noa hoki i te motu. CABNZ therefore provides free to all individuals an impartial and confidential service of information, guidance and support, and makes responsible use of the experience so gained.

Who We Serve

Beneficiaries
General public

Key Statistics

Annual Revenue
$4.0M
Total Expenses
$3.5M
Net Assets
$1.8M
Staff
21
employees
Volunteers
0

Financial Trends

Financial Trends (17 Years)

Revenue Breakdown

Expense Breakdown

API Data

Based on annual return data. Detailed program/admin breakdown not available.

Financial Health Dashboard

Cents to the Cause
100c
For every $1 spent, 100c reaches programs
Strong
Sustainability
6.7mo
Could operate 6.7 months with zero revenue
Healthy
Fundraising Cost
-
No fundraising data
No data

Based on latest annual return data. Metrics are calculated from reported financial data and may not reflect the full picture. View methodology

Revenue Diversification

50
Score /100
Concentrated
HHI: 4,958
Other58.9%
Government Grants38.5%
Investment Income2.6%

HHI (Herfindahl–Hirschman Index) measures concentration across 6 income categories. Lower HHI = more diversified. Score above 60 indicates healthy diversification.

Peer Comparison

Ranked against 55 peers · Social Services · $1M – $10M

Rating Score
90
#5/56
Revenue
$4.0M
#13/56
Reserve Months
6.7
#1/56
Surplus
$490K
#13/56
Staff Cost %
33%
#56/56

Peers are charities in the same sector and revenue size band. Rankings are based on the latest available data.

Rating

A-
Score: 89.5/100
Financial
100
Governance
65
Transparency
85
Why this grade: Financial 100 × 40% + Governance 65 × 60% = 79 → A-.
View Full Score Breakdown

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Contact Details

Address
Wellington, Wellington

Registration

Registration NumberCC24323
Entity TypeTrust
Registered13 May 2008
StatusRegistered

Companies Office

StatusRegistered
Entity TypeIncorporated Society
Incorporated22 Sept 1977
Registered office
Level 4, 93 Boulcott Street, Wellington Central, Wellington, 6012

Sector & Activities

Primary Sector
Social Services
Activities
Provides advice / information / advocacy

Data sourced from Charities Services register and publicly available annual returns. Our datasets may not be complete. Automated analysis can produce errors. Scores are calculated using disclosed methodology and are analytical tools, not investment ratings or recommendations. If you believe any data on this page is incorrect, please contact us at hello@charitydata.co.nz. For informational purposes only. Not investment advice. Last updated: 28 September 2026.