Citizens Advice Bureau New Zealand Incorporated — Social Services Charity in Wellington
Citizens Advice Bureau New Zealand Incorporated is a Incorporated Society charity in the Social Services sector, based in Wellington, Wellington. CharityData rates this charity A- (89.5/100). Annual revenue: $4.0M NZD. Financial data as at June 2025.
Mission: The aims of CABNZ are: • To ensure that individuals do not suffer through ignorance of their rights and responsibilities, or of the services available; or through an inability to express their needs effectively. Me noho mataara kia kaua te tangata e mate i tōna kore mōhio ki ngā āhuatanga e āhei atu ana ia, ki ngā mahi rānei e tika ana kia mahia e ia, ki ngā ratonga rānei e āhei atu ana ia; i te kore rānei e āhei ki te whakaputu i ōna hiahia kia mārama mai ai te tangata. • To exert a responsible influence on the development of social policies and services, both locally and nationally. Kia tino whai wāhi atu ki te auahatanga o ngā kaupapa-ā-iwi me ngā ratonga ā-rohe, puta noa hoki i te motu. CABNZ therefore provides free to all individuals an impartial and confidential service of information, guidance and support, and makes responsible use of the experience so gained.
- Registration Number
- CC24323
- Charity Type
- Incorporated Society
- Registration Date
- 2008-05-13
- Status
- Active
- CharityData Rating
- A- (89.5/100)
- Sector
- Social Services
- Location
- Wellington, Wellington
- admin@cab.org.nz
- Data as at
- June 2025
Beneficiaries: General public
Financial Summary
- Total Revenue
- $4.0M NZD
- Total Expenses
- $3.5M NZD
- Total Assets
- $2.2M NZD
- Net Assets
- $1.8M NZD
- Reserve Months
- 6.7 months of operating expenses
- Staff Count
- 21
- Volunteers
- 0
- Financial Year End
- 2025-06-30
Financial History
| Year | Revenue | Expenses | Net Assets |
|---|---|---|---|
| 2025 | $4.0M | $3.5M | $1.8M |
| 2024 | $2.6M | $2.5M | $1.3M |
| 2023 | $2.3M | $2.5M | $1.3M |
| 2022 | $2.5M | $2.4M | $1.4M |
| 2021 | $2.6M | $2.3M | $1.3M |
| 2020 | $2.2M | $2.1M | $1.0M |
| 2019 | $2.6M | $2.6M | $0.9M |
| 2018 | $2.8M | $2.8M | $0.9M |
| 2017 | $2.7M | $2.8M | $0.9M |
| 2016 | $3.0M | $2.8M | $1.0M |
CharityData Rating
- Overall Grade
- A-
- Overall Score
- 89.5/100
- Financial Score
- 100
- Governance Score
- 65
- Transparency Score
- 85
Board Members and Officers
Current Officers (0)
| Name | Role | Appointed |
|---|
Former Officers (50)
- Rosemarie Kornas — Trustee
- Shirley Pepene — Board Member With Whakapapa Māori
- Ian James — Trustee
- Amanda Mulqueen — Trustee
- Susan McKinnon — Trustee
- Philip Smith — Trustee (departed 2023-11-07)
- Sue Shotter — Trustee (departed 2024-06-21)
- Shirley Trumper — Trustee
- Noel Matthews — Trustee
- Linda Hodge — Trustee
- Andrew Hubbard — Deputy Chief Executive
- Peter Taylor — Trustee (departed 2023-05-05)
- Neil Lancaster — Trustee
- Raewyn Polglase — Trustee
- Don Cowie — Trustee (departed 2025-11-06)
- Donald Cowie — Trustee (departed 2025-11-06)
- Michael Regan — Trustee (departed 2019-10-15)
- Patricia Pera — Trustee (departed 2025-11-06)
- Ronald Mottram — Trustee (departed 2019-01-31)
- Martina Mckevitt — Trustee (departed 2021-11-24)
Disclosed Pay and Fees
| Name | Role | Role type | Compensation | Year |
|---|---|---|---|---|
| Key Management Personnel (aggregate) | Chief Executive and Senior Managers | Group total | $996,802 | 2025 |
| Board/Trustees (unpaid) | Board Members | Board or trustee role | $0 | 2025 |
Service Providers
- Moore Markhams
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Citizens Advice Bureau New Zealand Incorporated
Financial data as at June 2025. Sourced from Charities Services register.
Reasons to look carefully (1)
These structural observations are drawn from public data and are worth considering before a donation. They are not allegations of wrongdoing, and they don’t affect the charity’s letter grade.
- No chair recorded on the registerNo chair or presiding role is recorded in the register for this board of 12. The Charities Register does not require one to be identified, so this is a gap in the public record rather than a finding about the board.
Each signal is a data-driven observation, not a judgement. They fire automatically from the figures filed with Charities Services. A charity can address any of these by filing fuller disclosure or updating its officer register. Methodology: /about/methodology/concern-signals.
$4.0M
$3.5M
$2.2M
21
Financial data from Charities Services annual return (FY2025). Ratings calculated using CharityData v3.1.1 methodology.
About
The aims of CABNZ are: • To ensure that individuals do not suffer through ignorance of their rights and responsibilities, or of the services available; or through an inability to express their needs effectively. Me noho mataara kia kaua te tangata e mate i tōna kore mōhio ki ngā āhuatanga e āhei atu ana ia, ki ngā mahi rānei e tika ana kia mahia e ia, ki ngā ratonga rānei e āhei atu ana ia; i te kore rānei e āhei ki te whakaputu i ōna hiahia kia mārama mai ai te tangata. • To exert a responsible influence on the development of social policies and services, both locally and nationally. Kia tino whai wāhi atu ki te auahatanga o ngā kaupapa-ā-iwi me ngā ratonga ā-rohe, puta noa hoki i te motu. CABNZ therefore provides free to all individuals an impartial and confidential service of information, guidance and support, and makes responsible use of the experience so gained.
Who We Serve
Key Statistics
Financial Trends
Financial Trends (17 Years)
Revenue Breakdown
Expense Breakdown
API DataBased on annual return data. Detailed program/admin breakdown not available.
Financial Health Dashboard
Based on latest annual return data. Metrics are calculated from reported financial data and may not reflect the full picture. View methodology
Revenue Diversification
HHI (Herfindahl–Hirschman Index) measures concentration across 6 income categories. Lower HHI = more diversified. Score above 60 indicates healthy diversification.
Peer Comparison
Ranked against 48 peers · Social Services · $1M – $10M
Top Peers in Group
Peers are charities in the same sector and revenue size band. Rankings are based on the latest available data.
Rating
A-Is this your charity?
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Data sourced from Charities Services register and publicly available annual returns. Our datasets may not be complete. Automated analysis can produce errors. Scores are calculated using disclosed methodology and are analytical tools, not investment ratings or recommendations. If you believe any data on this page is incorrect, please contact us at hello@charitydata.co.nz. For informational purposes only. Not investment advice.
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