# Citizens Advice Bureau New Zealand Incorporated

**Charities Register number:** CC24323
**Status:** Registered
**Registered since:** 2008-05-13
**Sector:** Social Services
**ICNPO group:** Social Services
**Region:** Wellington
**NZBN:** 9429042678694
**IRD donee status:** yes — donations may qualify for a tax credit

## Purpose

The aims of CABNZ are: • To ensure that individuals do not suffer through ignorance of their rights and responsibilities, or of the services available; or through an inability to express their needs effectively. Me noho mataara kia kaua te tangata e mate i tōna kore mōhio ki ngā āhuatanga e āhei atu ana ia, ki ngā mahi rānei e tika ana kia mahia e ia, ki ngā ratonga rānei e āhei atu ana ia; i te kore rānei e āhei ki te whakaputu i ōna hiahia kia mārama mai ai te tangata. • To exert a responsible influence on the development of social policies and services, both locally and nationally. Kia tino whai wāhi atu ki te auahatanga o ngā kaupapa-ā-iwi me ngā ratonga ā-rohe, puta noa hoki i te motu. CABNZ therefore provides free to all individuals an impartial and confidential service of information, guidance and support, and makes responsible use of the experience so gained.

## CharityData rating

- **Grade:** A- (89.5 / 100)
- **Financial health:** 100/100
- **Governance:** 65/100
- **Transparency:** 85/100
- **Computed:** 2026-10-01 (methodology 3.11)
- **Flags raised by the methodology:** none

Ratings are an analytical view computed from this charity's own filings to the Charities Register, using a published methodology: https://charitydata.co.nz/charity-insights/methodology. They are not advice and not a statement about any individual.

## Latest annual return (year ended 2025-06-30)

- **Total revenue:** NZ$3.98M
- **Total expenses:** NZ$3.49M
- **Surplus / deficit:** NZ$490k
- **Total assets:** NZ$2.18M
- **Total liabilities:** NZ$364k
- **Net assets:** NZ$1.81M
- **Cash reserves:** NZ$1.96M
- **Government grants:** NZ$1.53M (38.5% of revenue)
- **Staff costs:** NZ$1.15M
- **Paid staff:** 21
- **Volunteers:** 0
- **Source filing (PDF):** https://register.charities.govt.nz/Document/DownloadPdf?pdfType=AnnualReturnSummary&relatedId=2c0e0503-4b56-f011-bb44-0022480ffcd1&isPublic=true

All figures are as filed by the charity with Charities Services, in New Zealand dollars.

## Filing history

| Year ended | Revenue | Expenses | Surplus/deficit | Net assets |
|---|---|---|---|---|
| 2025-06-30 | NZ$3.98M | NZ$3.49M | NZ$490k | NZ$1.81M |
| 2024-06-30 | NZ$2.57M | NZ$2.52M | NZ$58k | NZ$1.32M |
| 2023-06-30 | NZ$2.33M | NZ$2.45M | not disclosed | NZ$1.26M |
| 2022-06-30 | NZ$2.50M | NZ$2.44M | not disclosed | NZ$1.38M |
| 2021-06-30 | NZ$2.61M | NZ$2.27M | not disclosed | NZ$1.32M |
| 2020-06-30 | NZ$2.23M | NZ$2.15M | not disclosed | NZ$978k |
| 2019-06-30 | NZ$2.60M | NZ$2.63M | not disclosed | NZ$894k |
| 2018-06-30 | NZ$2.82M | NZ$2.79M | not disclosed | NZ$922k |
| 2017-06-30 | NZ$2.68M | NZ$2.77M | not disclosed | NZ$884k |
| 2016-06-30 | NZ$2.98M | NZ$2.79M | not disclosed | NZ$962k |

## Governance

- **Officers on the register:** 12 current (51 including former)
- **Chair recorded:** no
- **Paid executives disclosed:** 2
- **Executive remuneration bands:** NZ$500k+
- **Auditor:** Moore Markhams
- **Most recent audit opinion:** unqualified

Individual officers and trustees are not listed here. Their names are on the public Charities Register (https://register.charities.govt.nz/CharitiesRegister/ViewCharity?accountId=CC24323) and on the charity's profile page.

## Service providers

- Moore Markhams — auditor

## Data freshness

- Register details: as of 2026-10-01
- Financials: last updated 2026-05-29
- Rating: computed 2026-10-01
- This document generated: 2026-10-02

Figures are as filed. A charity that has filed since the dates above may have newer numbers on the Charities Register.

## More data

- Charity profile: https://charitydata.co.nz/charities/citizens-advice-bureau-new-zealand-incorporated
- Structured facts (JSON): https://charitydata.co.nz/api/v1/charities/citizens-advice-bureau-new-zealand-incorporated/facts.json
- Short summary: https://charitydata.co.nz/api/v1/charities/citizens-advice-bureau-new-zealand-incorporated/summary.md
- Rating methodology: https://charitydata.co.nz/charity-insights/methodology
- Official register entry: https://register.charities.govt.nz/CharitiesRegister/ViewCharity?accountId=CC24323

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Published by [CharityData NZ](https://charitydata.co.nz). Canonical: https://charitydata.co.nz/charities/citizens-advice-bureau-new-zealand-incorporated. Primary source: Charities Services (Ngā Rātonga Kaupapa Atawhai), Department of Internal Affairs. Analytical scores are CharityData's own, computed under a published methodology, and are not advice. Generated 2026-10-02T20:59:02.192Z.