{"@context":"https://schema.org","@type":"NGO","schema_version":"1.0","identity":{"name":"Citizens Advice Bureau New Zealand Incorporated","slug":"citizens-advice-bureau-new-zealand-incorporated","charities_register_number":"CC24323","nzbn":"9429042678694","status":"registered","registration_date":"2008-05-13","deregistration_date":null,"entity_type":"operating_charity","sector":"Social Services","icnpo_group":"Social Services","region":"Wellington","city":"Wellington","country":"NZ","financial_year_end":null,"ird_donee_status":true,"operates_overseas":null,"website":null,"purpose":"The aims of CABNZ are:\r\n•\tTo ensure that individuals do not suffer through ignorance of their rights and responsibilities, or of the services available; or through an inability to express their needs effectively.\r\nMe noho mataara kia kaua te tangata e mate i tōna kore mōhio ki ngā āhuatanga e āhei atu ana ia, ki ngā mahi rānei e tika ana kia mahia e ia, ki ngā ratonga rānei e āhei atu ana ia; i te kore rānei e āhei ki te whakaputu i ōna hiahia kia mārama mai ai te tangata.  \r\n•\tTo exert a responsible influence on the development of social policies and services, both locally and nationally.\r\nKia tino whai wāhi atu ki te auahatanga o ngā kaupapa-ā-iwi me ngā ratonga ā-rohe, puta noa hoki i te motu.\r\n\r\nCABNZ therefore provides free to all individuals an impartial and confidential service of information, guidance and support, and makes responsible use of the experience so gained.","mission":"The aims of CABNZ are:\r\n•\tTo ensure that individuals do not suffer through ignorance of their rights and responsibilities, or of the services available; or through an inability to express their needs effectively.\r\nMe noho mataara kia kaua te tangata e mate i tōna kore mōhio ki ngā āhuatanga e āhei atu ana ia, ki ngā mahi rānei e tika ana kia mahia e ia, ki ngā ratonga rānei e āhei atu ana ia; i te kore rānei e āhei ki te whakaputu i ōna hiahia kia mārama mai ai te tangata.  \r\n•\tTo exert a responsible influence on the development of social policies and services, both locally and nationally.\r\nKia tino whai wāhi atu ki te auahatanga o ngā kaupapa-ā-iwi me ngā ratonga ā-rohe, puta noa hoki i te motu.\r\n\r\nCABNZ therefore provides free to all individuals an impartial and confidential service of information, guidance and support, and makes responsible use of the experience so gained."},"rating":{"rated":true,"grade":"A-","score":89.5,"score_scale":"0-100","financial_score":100,"governance_score":65,"transparency_score":85,"computed_date":"2026-09-26","methodology_version":"3.11","methodology_url":"https://charitydata.co.nz/charity-insights/methodology"},"red_flags":{"count":0,"types":[],"descriptions":[],"note":"Flags describe metrics that fall outside published methodology thresholds for this charity’s size and type. They are analytical observations about filed data, not findings of wrongdoing."},"financials_latest":{"year_ended":"2025-06-30","total_revenue_nzd":3982801,"total_expenses_nzd":3492883,"surplus_deficit_nzd":489918,"total_assets_nzd":2176595,"total_liabilities_nzd":363958,"net_assets_nzd":1812637,"cash_reserves_nzd":1955004,"government_grants_nzd":1533762,"donations_nzd":null,"staff_costs_nzd":1147406,"paid_staff":21,"volunteers":0,"reporting_tier":null,"financial_report_audited":null,"source_filing_pdf":"https://register.charities.govt.nz/Document/DownloadPdf?pdfType=AnnualReturnSummary&relatedId=2c0e0503-4b56-f011-bb44-0022480ffcd1&isPublic=true","consistency_warning":null},"financial_history":[{"year_ended":"2025-06-30","total_revenue_nzd":3982801,"total_expenses_nzd":3492883,"surplus_deficit_nzd":489918,"net_assets_nzd":1812637,"source_filing_pdf":"https://register.charities.govt.nz/Document/DownloadPdf?pdfType=AnnualReturnSummary&relatedId=2c0e0503-4b56-f011-bb44-0022480ffcd1&isPublic=true"},{"year_ended":"2024-06-30","total_revenue_nzd":2574246,"total_expenses_nzd":2516282,"surplus_deficit_nzd":57964,"net_assets_nzd":1322719,"source_filing_pdf":"https://register.charities.govt.nz/Document/DownloadPdf?pdfType=AnnualReturnSummary&relatedId=6f5c5849-7937-ef11-bb33-000d3acc4199&isPublic=true"},{"year_ended":"2023-06-30","total_revenue_nzd":2332130,"total_expenses_nzd":2451087,"surplus_deficit_nzd":null,"net_assets_nzd":1264755,"source_filing_pdf":"https://register.charities.govt.nz/Document/DownloadPdf?pdfType=AnnualReturnSummary&relatedId=e56e9170-dd17-ee11-bb22-0022480ffcd1&isPublic=true"},{"year_ended":"2022-06-30","total_revenue_nzd":2501639,"total_expenses_nzd":2440003,"surplus_deficit_nzd":null,"net_assets_nzd":1383712,"source_filing_pdf":"https://register.charities.govt.nz/Document/DownloadPdf?pdfType=AnnualReturnSummary&relatedId=a2e94511-0df9-ec11-bb15-0022480ffcd1&isPublic=true"},{"year_ended":"2021-06-30","total_revenue_nzd":2610761,"total_expenses_nzd":2267093,"surplus_deficit_nzd":null,"net_assets_nzd":1322076,"source_filing_pdf":"https://register.charities.govt.nz/Document/DownloadPdf?pdfType=AnnualReturnSummary&relatedId=d3f17945-3bda-eb11-b43a-00155d6b7730&isPublic=true"},{"year_ended":"2020-06-30","total_revenue_nzd":2230890,"total_expenses_nzd":2146095,"surplus_deficit_nzd":null,"net_assets_nzd":978408,"source_filing_pdf":"https://register.charities.govt.nz/Document/DownloadPdf?pdfType=AnnualReturnSummary&relatedId=125df532-69bb-ea11-ba6c-00155d6b7730&isPublic=true"},{"year_ended":"2019-06-30","total_revenue_nzd":2603500,"total_expenses_nzd":2632217,"surplus_deficit_nzd":null,"net_assets_nzd":893613,"source_filing_pdf":"https://register.charities.govt.nz/Document/DownloadPdf?pdfType=AnnualReturnSummary&relatedId=f234dde0-ce9b-e911-9f99-00155d6b7730&isPublic=true"},{"year_ended":"2018-06-30","total_revenue_nzd":2816138,"total_expenses_nzd":2788610,"surplus_deficit_nzd":null,"net_assets_nzd":922330,"source_filing_pdf":"https://register.charities.govt.nz/Document/DownloadPdf?pdfType=AnnualReturnSummary&relatedId=5f0640ea-fc7c-e811-bb4e-00155d6b7730&isPublic=true"},{"year_ended":"2017-06-30","total_revenue_nzd":2682600,"total_expenses_nzd":2772036,"surplus_deficit_nzd":null,"net_assets_nzd":883833,"source_filing_pdf":"https://register.charities.govt.nz/Document/DownloadPdf?pdfType=AnnualReturnSummary&relatedId=8c22bf68-6dbf-e711-971c-00155d6b7730&isPublic=true"},{"year_ended":"2016-06-30","total_revenue_nzd":2983292,"total_expenses_nzd":2790066,"surplus_deficit_nzd":null,"net_assets_nzd":962473,"source_filing_pdf":"https://register.charities.govt.nz/Document/DownloadPdf?pdfType=AnnualReturnSummary&relatedId=f9c879ca-55a5-e611-935c-00155de3e60a&isPublic=true"}],"group_consolidated":null,"governance":{"current_officers":12,"total_officers_recorded":51,"chair_recorded":false,"paid_executives_disclosed":2,"executive_remuneration_bands":["NZ$500k+"],"auditor_firm":"Moore Markhams","latest_audit_opinion":"unqualified","going_concern_referenced":false,"individuals_named":false,"individuals_note":"Officer and trustee names are deliberately omitted from this machine-readable view. They are public on the Charities Register and on the charity profile page."},"funders":{"named":[],"unnamed_count":0,"unnamed_note":"Funding sources that may be individuals, or whose type is unclassified, are counted but not named."},"service_providers":[{"firm":"Moore Markhams","type":"auditor"}],"links":{"profile":"https://charitydata.co.nz/charities/citizens-advice-bureau-new-zealand-incorporated","markdown":"https://charitydata.co.nz/api/v1/charities/citizens-advice-bureau-new-zealand-incorporated/markdown","summary_md":"https://charitydata.co.nz/api/v1/charities/citizens-advice-bureau-new-zealand-incorporated/summary.md","methodology":"https://charitydata.co.nz/charity-insights/methodology","official_register":"https://register.charities.govt.nz/CharitiesRegister/ViewCharity?accountId=CC24323","website":null},"freshness":{"register_as_of":"2026-09-25","financials_updated":"2026-05-29","rating_computed":"2026-09-26","generated_at":"2026-10-01T06:41:51.805Z","note":"Figures are as filed. A charity that has filed since the dates above may have newer numbers on the Charities Register."},"attribution":{"publisher":"CharityData NZ","publisher_url":"https://charitydata.co.nz","primary_source":"Charities Services (Ngā Rātonga Kaupapa Atawhai), Department of Internal Affairs","licence":"CC BY 4.0 with attribution to CharityData NZ and Charities Services","disclaimer":"Analytical scores are CharityData’s own, computed under a published methodology from the charity’s own filings. They are not financial, legal or donation advice."}}